I have over 20 years experience in customer support. My most recent experience is with E-Commerce. I have been managing Amazon Seller Central, Rakuten and Newegg accounts for the past two years. I am responsible for fulfilling orders, responding to buyer inquiries and issuing refunds. I have extensive knowledge of Amazon Seller Central, and would like to help you manage your account. I can help improve your seller feedback, and reply to buyers in a timely manner. Some of the tasks I have handled are as follows: Email Management Social Media Marketing Web Research Amazon Seller Central Management Rakuten Seller Management Newegg Seller Management I was also an office manager for a contracting company for ten years. I handled all incoming calls, prepared proposals, scheduled estimates, processed payroll and handled. all other office duties. I've worked in a customer care call center for about 3 years. I handled all incoming calls, processed payments, sales and membership inquiries.