Languages: English
Member since: April 10, 2017
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My resume

  • iOS
  • Macintosh
  • OS X
  • IT
  • Multimedia
  • Apple
  • Helpdesk tech support
  • macOS

I am a consummate IT professional and have been using personal computers since the late 1970s when they were first invented. I have been doing technical support and consulting since 1989. I believe I have a unique vision for integrating technology into a business workflow to maximize efficiency and solve practical needs. I have created streamlined networks and modified OS installs for stability and practicality. I am adept at upgrading hardware and software quickly, and empowering end users so their computing and technology experience is exciting and effective. I have shepherded many initiatives involving network and wiring installations as well as rolling out software and minimizing the learning curve for users. I personally use all the software products I support, so I have intimate knowledge of the possible roadblocks and issues that can arise. Constant research keeps me abreast of all the horizons of technology, which I can harness and make useful for my end users.