Delia Lawrence 52 Journey Street 347-705-2432 Experience: A hospitable, presentable and hardworking team player who possesses a high standard of personal appearance and hygiene. Always focused on making sure that every guest is served to the highest possible standards by having an outgoing, polite and professional attitude towards all guest. Constantly working hard to ensure that guest expectations are met and that their time being served is a memorable experience. Education: Herkimer Community College, A.A.S. (Pre- Nursing Biology) 2014 Herkimer, NY Skills and Proficiencies • Explaining how food is prepared, describing ingredients and cooking methods. • Comprehensive knowledge of food, wines, spirits, liquors, and champagnes. • Experience in a previous front of house role. • Excellent command of the English language. • Able and willing to work varying shifts including weekends and holidays. • Building a rapport and relationship with customers. Experience: Buffalo Wild Wings Staten Island, NY 11/2013- 11/2016 Server / Host • Great guest an accompany them to their tables • Present menu’s and responded to any questions regarding the menu • Inform them of daily specials & limited time offer deals • Preparing accurate checks that itemize and total meal cost and sales taxes Dallas BBQ’s Manhattan, NY 12/2012- 09/2014 Server/Host • Taking the guest orders, informing them daily specials • Keeping a spotless working environment • Answer questions regarding them menu, bringing food to guest in orderly manner PLS Check Cashing Staten Island, NY 05/2010-04/2011 Customer Service Representative • Customer service representative assist the store manager in delivering company services to the customers in a professional manner and performing other duties. • The variety of services includes check cashing, ATM, western union, money transfers, money orders, utility bills. REFERENCE AVAIABLE UPON REQUEST

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