Results-focused IT professional with experience in Windows /Linux System Administration, Desktop/Server support and customer service. Key Knowledge & Skill Areas: Software/Hardware Configuration · Systems Documentation · End-User Training & Support ·LAN Operations · RAID Configuration · Network Support · Technology Solutions · Testing & Troubleshooting · Multiuser Interface · Staff Training ·Mentoring and Evaluation · Desktop/Server Deployment ·MS Exchange 2010/2013/Office 365· Customer Phone Support. VMWare VSphere 5.1/6.1 MS Hyper-V administration for Windows 2012 r2 , Created VMs on the Windows 2012 server platform as well as selected desktops and laptops. Performed live migration of guests VMs. Installed Linux Distros: SUSE, Ubuntu 14, and Centos. Windows 2008/2012 Server Administration: Group Policy, Device Manager, Performance Logs, Local Users Groups. Upgraded Desktops and Laptops. Setup printers (multifunction/scanners/fax). Installed and configured Symantec Backupexec.