- Copyediting
- System administrator
- Photo editing
- Swimming pool Installation
- Shelves hanging
- Bookkeeping
- Database administration
- Proofreading
- Editing
- Cycling
- Administrative support
- Writing tutor
- English tutoring
- Italian lessons
- Academic tutoring
- Literacy tutoring
- Tutoring
- Language lessons
- PR
- Office manager
- Office assistant
- Yoga
- Massage therapist
Ms. Nicole Herbert
5 Polizzi Drive, Apt. C
Marlboro, New York 12542-5635
845/532.3396
ms.nikki.ny@gmail.com
Career Objective
Assist in the organization’s mission, becoming a positive asset; ultimately strengthening the company’s integral fiber
Assets
❖ Organized, analytical and efficient multi-tasker with a strong eye for detail
❖ Extensive administrative experience; familiarity with all aspects of office procedures
❖ Polished interpersonal skills, superb writing capabilities and excellent phone etiquette
❖ Adept software/systems knowledge: from implementation to upgrading (DOS/Windows/Microsoft)
❖ Strong and effective communications; both verbally and written / Lifelong CS experience/Bilingual in Spanish
❖ Ability to quickly learn new concepts; follow through projects and meet deadlines
Professional History
Crossmark, Inc. -Mobile Retail Account Representative, Hudson Valley, NY: Jan 12-Present
❖ While onsite, strengthened professional relations with retail management
❖ Via email, handled manufacture-specific projects; inventory control, product recalls, etc.
❖ Via planogram, constructed new item displays, reorganized shelving, cut-ins and graphics
❖ Documented and uploaded photos of all completed projects via company intranet
VantageMed Corporation -Software Trainer/Systems Analyst, Pompton Plains, NJ: Nov 99-Feb 03
❖ Provided superior technical support to medical offices for practice management software
❖ Trained staff on module-based software: patient demographics, medical and insurance data, processing of
paper HCVA’s, electronic medical claims and electronic payment remittances
❖ Resolved claims rejections, payment remittances, database errors and report discrepancies
❖ Installed, tested and updated software--onsite, via phone and remote software
❖ Extensive and ongoing Y2K Preparation
❖ As a vendor, acted as liaison for doctors’ offices, insurance companies and clearinghouses
Health Information Systems, Inc. -Systems Specialist/Trainer, Ossining, NY: Aug 97-Oct 99
❖ Traveled to medical offices and assisted with new system and peripheral installations
❖ Extensive on-site training: converted data, backups, updates and created detailed database logging all activity
❖ Recorded system life cycle from sale to current data updates
The Hastings Center -Administrative Assistant, Garrison, NY: July 94-Aug 97
❖ Managed all administrative duties for Associate of Philosophy and Development Director
❖ Attended to voicemails, e-mails, letters, itineraries, faxes and media inquiries
❖ Copy-edited two books and proofread several biomedical manuscripts
❖ Assisted in grant writing, donation and appreciation correspondence to individual and corporate donors
❖ Converted entire organization’s data and documents from DOS/WordPerfect to Windows/MS-Office Programs
Swim and Leisure Warehouse -Cashier, CSR, Manager, Mohegan Lake, NY: Feb 88-Sept 01
❖ Hired as cashier; answered phones and waited on walk-in customers--eventually promoted to store manager
❖ Converted $2 million inventory from paper to electronic barcoding and POS cashier system
❖ Ordered store supplies, unloaded trucks, checked in inventory, priced, stocked and sold products
❖ Closed in-house sales, scheduled land surveys, estimates, installations, as well as pool openings/closings
❖ Created PO’s, invoices, bank deposits, A/P, A/R, recurring monthly bookkeeping duties
Education and Community Involvement
❖ Dutchess Community College, Poughkeepsie, NY-A.S. Information Management, May 2000
❖ SUNY Empire State College, Newburgh, NY-B.S. Information Management Systems, May 2008
❖ Dutchess County SPCA-Volunteer Work as a Feline Socializer to prepare cats for adoption
❖ Active Member of Marlboro School District Committee for Special Education
- SUNY New Paltz, Educational Studies